Privacy Policy
WRII CORP, dba The Well (“The Well”, “we”, “us” or “our”), which includes The Well’s affiliated companies, understands that you want to be informed about how we collect, use, disclose and store information in association with any website, mobile site, mobile application, social media channel (e.g., Facebook, Twitter, or Instagram), or other digital platform owned and/or operated by us, now or in the future (collectively and individually, the “Digital Services”) and in association with our club (collectively with the Digital Services, the “Club”).The information we collect in association with operating the Club (“Data”) may include personally identifying data and information, such as your name, address, e-mail address, telephone/fax numbers, health and wellness information, and credit/debit card information. Accordingly, we have developed this Privacy Policy (“Policy”) to provide you with the relevant information.
By accessing the Site, ordering products or services from the Club, or registering with the Club you are consenting to the Data collection and use practices described in this Policy, as modified from time to time by us in our sole discretion.We reserve the right to modify our Policy and invite you to consult this Policy from time to time in order to familiarize yourself with any changes. If we update the Policy, we will post the new version on the Site, changing the date at the bottom of such Policy.You can ask for a copy of this Policy when you visit our physical club.The terms of this Policy are without prejudice to any contractual terms you may enter into with us or specific privacy disclosures that we may present to you, which shall prevail over the terms of this Policy in the event of any conflict.
Data We Collect.We collect the following types of data in association with the Club:
name,
address,
contact information,
order and transaction information,
payment information,
demographic information,
survey responses,
health and wellness information, and
the information you provide to us in your communications with us.
We may require you to register on the Digital Services or create an account in order to access certain features of the Digital Services.So, you may need to provide us with a user name and password. We also may require you to provide us with certain information in order to sign up for certain services or participate in certain Club activities.In these situations, if you do not provide us with the required information, it may not be possible for you to engage in the activities.
When you access the Digital Services, we and our service providers may automatically collect information about you using cookies, which are small text files that the Digital Services saves on your computer using your web browser and accesses when you return to the Digital Services, and other data collection technologies that operate in similar ways on our Digital Services (collectively, “Cookies”). Cookies can collect certain technical information from your computer or mobile device over time and across different websites. Such information may include your IP address, general geographic location, browser type, Internet service provider, device information (i.e., the model and ID of your device), or browsing history (pages you view within the Digital Services, pages you view just before and after you access the Digital Services, the search terms you enter on the Digital Services, and details about your interactions with the Digital Services. We use Cookies to remember your settings and preferences, learn about your interests to enhance your experience with the Digital Services, and to enable us and our partners to deliver you ads for our or third-party products and services, including ads targeted to your interests. You can remove cookies by following directions provided in your web browser’s "help" settings. If you reject cookies, you may still access the Digital Services, but some of the features may be limited and we may not be able to provide you with the most convenient experience.See the Disclosure of Data section below for more information.
Our affiliated health practitioners may provide us with health-related Data pursuant to your authorization.
How We Use Data. The Well collects and processes Data for the following purposes:
to provide you with our wellness products and services,
to bill you for products or services you request,
to respond to your requests and inquiries,
to evaluate and improve the Digital Services, the Club, and the services we offer,
to verify your credit,
to conduct promotions and contests,
to market products and services we believe might be of interest to you based on your interactions on the Digital Services, your activities at the Club, or other information that we may collect or receive,
to communicate with you regarding the Digital Services, the Club, and our services,
to generate and analyze statistics about how you and others use and interact with the Digital Services or engage in Club activities, and
to detect, prevent, and respond to fraud, violations of our Terms of Use or other misuse of the Digital Services, or violations of law.
We also may anonymize your personal information in such a way that you may not reasonably be re-identified, and may use this anonymized information for any other purpose.
Disclosure of Data. We share Data in the following ways:
with our service providers in order to operate the Digital Services and the Club, and to provide you with the products, services, and information you request.We are committed to using trusted service providers that agree to maintain the confidentiality and security of Data,
with third parties when we believe in good faith that disclosure is necessary to protect our rights or the integrity of the Digital Services, to ensure the safety of you or others, or to detect, prevent, or respond to fraud, violations of our Terms of Use or misuse of the Digital Services, or other violations of law,
with third parties as we deem reasonably necessary to reply to legal requests (e.g., court orders),
as required by law, and
in connection with corporate transactions, such as mergers and acquisitions.
We may use third parties to serve advertisements on our behalf across the Internet. These advertising providers may use Cookies to collect information about your visits to and interactions with our Digital Services and may collect information about your online activities over time and across various online services.They use this information to provide you with ads on our and third-party services based on your inferred interests and the content you have viewed on the Digital Services.If you would like more information about this practice or how to opt out of interest-based advertising from certain companies, please visit the http://optout.aboutads.info.
And like many companies, we may share de-identified information in reports on user demographics and traffic patterns.
We may use or partner with third-party platforms, such as social media channels, to offer certain services.When you use these third-party platforms, the terms and privacy policies of those third parties govern your interactions with them.
Your Choices.
You may have certain rights regarding Data related to you, subject to applicable law.These may include rights to: access, rectify, or erase your personal data that we collect; restrict or object to our use of your personal data; receive your personal data in a usable electronic format and transmit it to a third party (also known as the right of data portability); and withdraw any consent you have given to uses of your personal data.Should you wish to inquire about or exercise such rights, please see the Contact The Well section below.
You can always opt out of receiving marketing communications from us by emailing us at hello@the-well.com or taking advantage of the opt-out mechanisms that may be included in the communications.
Security/Confidentiality.
We have implemented commercially reasonable technical, administrative, and physical security measures to protect the information that we collect or receive.From time to time, we review and consider updates for our security procedures.Please be aware that, despite our ongoing efforts, no security measures are perfect or impenetrable.
Data Transfer Abroad.
The Well may store Data in different jurisdictions. The countries in which Data is stored may not provide the same level of protection for Data as is provided by the laws of your country of residence.When transferring Data, we put in place appropriate safeguards to ensure that Data remains adequately protected and is treated in accord with this Policy.
Links to Other Websites.
Our Digital Services may contain links to third party web sites. These linked sites are not under The Well’s control and we are not responsible for the privacy practices or the contents of any such linked site, or any link contained in any linked site. We provide such links only as a convenience, and the inclusion of a link on our websites does not imply endorsement of the linked site by The Well. If you provide any personal information through any such third party web site, your transaction will occur on such third party's web site and the personal information you provide will be collected by, and controlled by the privacy policy of, that third party. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties.
Contact The Well.
Should you have any queries, comments, or complaints about this Policy, please contact The Well at the following email address: hello@the-well.com. We urge you to also carefully read our “Terms and Conditions” for more information on the use of our websites.
Effective Date: March 12, 2020